FAQ
We’re here to make your snacking experience smooth and enjoyable. Below are some of the most frequently asked questions about Snackorbite Chin-Chin, covering shipping, ingredients, storage, and more.
Find answers to our most frequently asked questions.
Ingredients & Health Information
Are your Chin chin snacks made with natural ingredients?
Yes! We use 100% natural ingredients with no artificial flavors, preservatives, or additives.
Do your products contain dairy or eggs?
Our Chin chin is traditionally made with eggs, but we’re working on a vegan-friendly version—stay tuned!
Are your snacks gluten-free?
Our Chin chin is made with wheat flour, so it is not gluten-free. However, we’re exploring gluten-free alternatives in the future!
Do your snacks contain nuts?
No, our Chin-Chin is nut-free, but they are produced in a facility that may handle nuts, so we recommend caution for those with allergies.
Find answers about our products
Storage & Freshness
How should I store my Chin chin for maximum freshness?
For the best crunch, keep your Snackorbite Chin chin in an airtight container in a cool, dry place away from direct sunlight.
How long does Chin chin stay fresh?
Our Chin chin stays fresh for up to 3 months when stored properly, but trust us—it won’t last that long once you start snacking! 😋
Can I refrigerate or freeze Chin chin?
Refrigeration is not necessary, but you can freeze it if you’d like to keep it fresh for longer. Just let it return to room temperature before eating.
Find answers about orders and payment options
Orders & Payment
What payment methods do you accept?
We accept all major debit/credit cards, PayPal, Google Pay and Apple Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after placing it?
If you need to change or cancel your order, please contact us within 12 hours of placing it. Once it’s processed, we may not be able to make changes.
Do you offer bulk or wholesale orders?
Yes! We offer special pricing for bulk and wholesale orders. Please reach out to us for more details.
Find answers about our shipping and delivery
Shipping & Delivery
Do you offer nationwide shipping in the UK?
Yes! We deliver across the UK. Once your order is placed, you’ll receive a confirmation email with tracking details.
How long does delivery take?
We process orders within 1-2 business days, and standard shipping takes 2-5 business days depending on your location.
Do you offer international shipping?
Currently, we only ship within the UK, but we’re working on expanding worldwide! Stay tuned.
What are the shipping costs?
Shipping rates vary based on location and order size. You’ll see the final cost at checkout. We offer FREE shipping on orders over £100!
How can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
Find answers to any general questions you may have
General Questions
What makes Snackorbite different from other Chin-Chin brands?
We focus on premium quality, natural ingredients, and bold flavors. Our Chin-Chin is crunchier, tastier, and healthier than most, with no artificial additives!
Can I return or exchange my order?
Due to the nature of food products, we do not accept returns. However, if you have any issues with your order, reach out to us—we’re happy to help!
How can I contact Snackorbite for more questions?
You can reach us at hello@snackorbite.co.uk, send us a message on social media (@SnackorbiteUK), or use our contact form.
Still Have Questions?
We’re happy to help! Contact us anytime, and we’ll get back to you as soon as possible.
"Tried the Chilli Pepper Chin chin, and WOW—it’s got the perfect spicy kick! As a fan of bold flavors, this one hits the spot. Great snack for movie nights and tea breaks. Definitely ordering again!"
Taiwo R., Manchester, UK
